Last updated: May 26 2025
Thank you for trusting MetalRoxx. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit mtalroxx.com or interact with any content, tools or services we provide. By accessing or using the Site, you acknowledge that you have read and understood this Policy.
1. Scope
This Policy applies to information we collect:
- Directly from you when you create an account, purchase a subscription, complete forms, post content or communicate with us.
- Automatically when you browse the Site (e.g., through cookies, pixels, log files and analytics tools).
- From third parties such as payment processors, advertising networks or social-media platforms, if you connect or interact with them through the Site.
It does not apply to third-party websites or services that we do not own or control.
2. Information We Collect
- Account & Contact Data: name, username, email address, postal address, phone number.
- Payment & Transaction Data: partial card digits, billing address, purchase history (all processed via PCI-compliant providers; we never store full card numbers).
- Usage & Device Data: IP address, browser type, device identifiers, pages viewed, links clicked, referring URL, session timestamps.
- Location Data: approximate location inferred from IP or device settings (city/region level).
- User-Generated Content: comments, messages, portfolio inputs and any other material you upload.
- Third-Party Data: social-media profile information if you log in via OAuth, plus marketing/attribution data from ad partners.
3. How We Use Your Information
- Provide, operate and maintain the Site – Legal basis: performance of a contract.
- Process payments and manage subscriptions – Legal basis: performance of a contract / legitimate interests.
- Personalize content, recommendations and dashboards – Legal basis: consent / legitimate interests.
- Send administrative notices, newsletters and product updates – Legal basis: consent / legitimate interests.
- Conduct analytics, research and product development – Legal basis: legitimate interests.
- Detect, investigate and prevent fraud or security incidents – Legal basis: legitimate interests / legal obligation.
- Comply with laws, regulations and lawful requests – Legal basis: legal obligation.
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
4. Cookies & Similar Technologies
We use first- and third-party cookies, web beacons and local storage to:
- Remember your preferences and login state
- Measure Site performance and usage patterns
- Deliver and measure the effectiveness of advertising
You can adjust cookie settings in your browser or use our on-site preferences panel. Disabling cookies may limit certain features.
5. How We Share Information
We do not sell your personal information. We share it only:
- Service Providers – vetted vendors who perform services for us (e.g., cloud hosting, payment processing, analytics, email delivery) under strict confidentiality agreements.
- Affiliates & Partners – entities that are legally part of the MetalRoxx corporate family, for internal business purposes consistent with this Policy.
- Legal & Safety – when required by law, subpoena or to protect the rights, property or safety of MetalRoxx, our users or the public.
- Business Transfers – in connection with a merger, acquisition, reorganization or sale of assets, subject to this Policy.
- With Your Consent – if you expressly authorize us to do so.
6. Data Retention
We keep personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes and enforce our agreements. Retention periods vary by data type and context.
7. Security
We use administrative, technical and physical safeguards designed to protect information against unauthorized access, loss, misuse or alteration. No method of transmission or storage is 100 % secure, so we cannot guarantee absolute security.
8. Your Privacy Rights
- EU / UK residents – You have the right to access, rectify, erase, restrict or object to processing, and to data portability. You may lodge a complaint with your local supervisory authority.
- California residents – You have CCPA rights to know, delete and opt out of certain data sharing. We honor Global Privacy Control signals.
- Other regions – Depending on local laws, you may have similar rights. Contact us to exercise them.
To submit a request, please use our contact page. We may verify your identity before processing.
9. Children’s Privacy
The Site is not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from minors. If we learn we have done so, we will delete it promptly.
10. International Data Transfers
We are based in the United States and may transfer, process and store information on servers in the U.S. or other countries where data-protection laws may differ from those of your jurisdiction. When we transfer personal data outside the EEA/UK or other regions with strict data-protection laws, we rely on approved transfer mechanisms such as Standard Contractual Clauses.
11. Third-Party Links
The Site may contain links to external sites or plug-ins. We are not responsible for the privacy practices or content of those third parties. Reviewing their policies is recommended before providing personal information.
12. Changes to This Privacy Policy
We may update this Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. Your continued use of the Site after an update signifies acceptance of the revised Policy.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our privacy practices, please reach out via our contact page.
By using the Site, you acknowledge that you have read and understood this Privacy Policy and that we will process your information as described herein.